Store Policy

Shipping

We offer shipping within South Africa and icollection at the festival. Shipping costs will be calculated based on your location and the weight of your order. Please allow 1-3 business days for processing and handling of your order. Delivery times may vary based on your location and the shipping method selected at checkout. Please note that we are not responsible for any customs fees or duties that may be incurred on international orders.

Returns and Exchanges

If you are not completely satisfied with your purchase, we will gladly accept returns and exchanges within 30 days of delivery. To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. Please contact us to initiate a return or exchange and we will provide further instructions.

Customer Service

If you have any questions or concerns, please do not hesitate to contact us. Our customer service team is here to assist you and ensure that you have a positive shopping experience with us.

Payment Methods

Credit / Debit Card